Transcript What Biz Leaders Want from L&D 06/12/2012

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chat2lrn 30 mins to go! -> Smart folk, smart chat, smart topics #chat2lrn. Taking the leader’s perspective today. Come prepared! http://t.co/k9q7ufBl 15:30:04
megbertapelle RT @chat2lrn: 30 mins to go! -> Smart folk, smart chat, smart topics #chat2lrn. Taking the leader’s perspective today. Come prepared! http://t.co/k9q7ufBl 15:33:32
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pattishank MT @chat2lrn: 15 mins to go! -> Smart folk, smart chat, smart topics Taking leader’s perspective today. http://t.co/OkYS8icD #chat2lrn 15:48:15
tomspiglanin MT @pattishank @chat2lrn: 8 mins 2 go: Smart folk, smart chat, smart topics Taking leader’s perspective today http://t.co/MgcO9sXO #chat2lrn 15:53:01
tomspiglanin Good morning, all. Off to a good start, I arrived early!  #chat2lrn 15:54:00
olliegardener 5 mins to go! – Smart folk, smart chat, smart topics. Taking leader’s perspective today. http://t.co/xxAQWpkf #chat2lrn 15:56:16
LisaAGoldstein RT @olliegardener: 2 mins to go! – Smart folk, smart chat, smart topics. Taking leaders perspective today. http://t.co/2ZIQqYdW #chat2lrn 15:58:30
olliegardener RT @tomspiglanin: Good morning, all. Off to a good start, I arrived early! <- yey! Welcome 🙂 You had a good day?  #chat2lrn 15:58:40
pattishank MT @olliegardener: 2 mins to go! – Smart folk, smart chat, smart topics. Taking leaders perspective today. http://t.co/OkYS8icD #chat2lrn 15:58:52
chat2lrn Welcome to #chat2lrn! Today’s discussion is about “What Biz Leaders Want from L&D” http://t.co/k9q7ufBl 15:59:00
pattishank Glad to see everyone! #chat2lrn 15:59:25
tomspiglanin @olliegardener It’s just beginning for me. How has yours been? #chat2lrn 15:59:30
AndreaMay1 RT @chat2lrn: Welcome to #chat2lrn! Today’s discussion is about “What Biz Leaders Want from L&D” http://t.co/4UF1P9nM 16:00:12
chat2lrn Q0) Please introduce yourself; who are you, where are you, what do you do & what brings you here? #chat2lrn 16:00:17
chat2lrn Include Q# in related responses, so that others can follow your trail of thought. #chat2lrn 16:00:19
AjayPangarkar Hi all, #chat2lrn 16:00:22
olliegardener @tomspiglanin ahh.. forget that we’re an international bunch. I’ve been doing the accounts for most of it.. but other than that 🙂 #chat2lrn 16:00:27
tomspiglanin Many tweets to follow>MT @chat2lrn Welcome to #chat2lrn! Today’s discussion is about “What Biz Leaders Want from L&D” http://t.co/MgcO9sXO 16:00:48
pattishank @AjayPangarkar Hi Ajay! #chat2lrn 16:00:55
chat2lrn #chat2lrn is taking the perspective of the leader today. So shake off your L&D hat and try someone else’s shoes. 16:01:02
pattishank RT @chat2lrn: #chat2lrn is taking the perspective of the leader today. So shake off your L&D hat and try someone else’s shoes. #chat2lrn 16:01:41
AjayPangarkar Ajay, leading workplace performance strategist and author. I have a mission to make L&D recognize what’s relevant to management #chat2lrn 16:01:46
ZaraLynnKing hi everyone! Zara in Toronto Ontario #chat2lrn 16:01:48
tomspiglanin Q0) Tom Spiglanin from the lower left coast of the US. Looking out at fog at the mom.  #chat2lrn 16:01:54
pattishank RT @chat2lrn: Q0) Please introduce yourself; who are you, where are you, what do you do & what brings you here? #chat2lrn 16:02:02
AndreaMay1 Q0) Andrea May, VP Inst. Design Srvcs @dashethomson in Minneapolis, MN. I develop training for SAP and the propane industry. #chat2lrn 16:02:31
pattishank A0) Patti Shank from Denver, CO, USA #chat2lrn 16:02:44
tomspiglanin Cool topic, all. Important for all in L&D to take others’ perspective; it’s important to do what we do well. #chat2lrn 16:02:57
olliegardener Hello everyone. Entrepreneur and cofounder of @noddlepod. Could be interesting today. Who has decided to join in?? #chat2lrn 16:02:58
ZaraLynnKing i love to chat with you guys and learn more and more! #chat2lrn 16:03:00
AjayPangarkar I am always in the other “shoes”…L&D people not always happy to see me…so this will be a great chat #chat2lrn 16:03:14
pattishank @tomspiglanin Looking out at fog at the mom? #chat2lrn 16:03:16
olliegardener Ditto!! RT @ZaraLynnKing: i love to chat with you guys and learn more and more! #chat2lrn 16:03:38
AndreaMay1 Hi everyone. Glad to make it this morning! #chat2lrn 16:03:38
ZaraLynnKing RT @tomspiglanin: Cool topic, all. Important for all in L&D to take others perspective; its important to do what we do well. #chat2lrn 16:03:41
pattishank @tomspiglanin Couldn’t agree more. #chat2lrn 16:03:43
AjayPangarkar A0) forgot, Ajay from Montreal, Canada #chat2lrn 16:03:57
pattishank @AjayPangarkar Why are others not happy to see you? #chat2lrn 16:04:04
C_More_Zebras @chat2lrn Q0) we schedule meetings at the darnedest times. Have fun #chat2lrn -ers 16:04:06
chat2lrn Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:04:28
pattishank @C_More_Zebras Waaaa. #chat2lrn 16:04:48
pattishank RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:05:03
olliegardener NOTE: RT @chat2lrn: #chat2lrn is taking the perspective of the leader today. So shake off your L&D hat and try someone elses shoes #chat2lrn 16:05:06
tomspiglanin RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:05:07
alc47 Nic Laycock here in cold Somerset, England – striving to get learning into business as mainstream driver #Chat2lrn 16:05:19
weisblatt Joining #chat2lrn sproradically today. Dodging in and out of work projects. #chat2lrn 16:05:20
ZaraLynnKing Q1) development and performance support! Make my ppl look good!
 #chat2lrn
16:05:39
AjayPangarkar @pattishank Management calls me to talk to L&D about this topic…often acting as a mediator/translator and L&D people don’t like #chat2lrn 16:05:45
AndrewJacobsLD A0 Andrew in London, here to share, be shared with, make connections. #chat2lrn 16:05:51
ZaraLynnKing RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:05:51
AjayPangarkar RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:06:03
weisblatt A0) Adam Weisblatt, eLearning specialist and learning technology theorist, Fairfield, CT #chat2lrn 16:06:18
alc47 Q1. To understand my business really well and be able to apply their powerful tools to improve performance #Chat2lrn 16:06:19
tomspiglanin A1) L&D should know our strategic plan, foresee developmental needs and prepare workforce. Oh, and do it without additional $. #chat2lrn 16:06:22
megbertapelle RT @tomspiglanin: RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:06:23
AjayPangarkar A1) simple, align people with business objectives and org’s mission #chat2lrn 16:06:42
weisblatt RT @AjayPangarkar: RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:06:54
pattishank A1) I want them to solve problems but I’m used to them building courses. Does that solve problems? Not sure. #chat2lrn 16:07:11
AndrewJacobsLD A1 To be able to support business performance, improve business performance, talk to me in terms of business performance. #chat2lrn 16:07:23
LisaAGoldstein Q1) Excellent listeners #chat2lrn 16:07:42
ZaraLynnKing coach, mentor, springboard looks like we all get it.  #chat2lrn 16:07:51
alc47 @pattishank Building courses does nothing – running them the same – it is the impact afterwards that counts #Chat2lrn 16:08:14
AndrewJacobsLD @pattishank Isn’t it partly about highlighting problems not solutions? #chat2lrn 16:08:19
AndreaMay1 Q1) support, support, support.  L&D needs to enable people to be successful w/o dictating. #chat2lrn 16:08:23
AjayPangarkar A1) management I deal with willing to spend $ if demo’s results…that’s the key, tie into the performance framework #chat2lrn 16:08:32
tomspiglanin @AjayPangarkar No additional $ almost always the case here. At least not cut! #chat2lrn 16:08:34
ZaraLynnKing as an org leader do i know what my L&D dept does?  #chat2lrn 16:08:35
weisblatt A2) Provide org with the tools to make their people contributors to business success #chat2lrn 16:08:49
ZaraLynnKing RT @AndreaMay1: Q1) support, support, support.  L&D needs to enable people to be successful w/o dictating. #chat2lrn 16:08:51
tomspiglanin And ask good questions! >> +RT @LisaAGoldstein: Q1) Excellent listeners #chat2lrn 16:09:17
AjayPangarkar A1) improve employee performance. And management gives us what they want to to see #chat2lrn 16:09:18
olliegardener q1) Enabler, facilitator, opportunity creator…   #chat2lrn 16:09:25
ZaraLynnKing RT @weisblatt: A2) Provide org with the tools to make their people contributors to business success #chat2lrn 16:09:29
iaboyeji @tomspiglanin I actually don’t think anyone will need L&D long term. At least not in its form as a central dept #chat2lrn 16:09:29
pattishank I’m not sure most biz leaders know what they want L&D to do… HUGE problem for us. #chat2lrn 16:09:44
LisaAGoldstein Q1) Understand challenges, operational flow, performance support, be frugal, be efficient, do not become part of the problem. #chat2lrn 16:09:45
tomspiglanin RT @pattishank: A1) I want them to solve problems but I’m used to them building courses. Does that solve problems? Not sure. #chat2lrn 16:10:07
AndreaMay1 RT @zaralynnking: as an org leader do i know what my L&D dept does? #chat2lrn <-as an org leader I would hope so, but you never know 😦 16:10:07
AmberandGreene greeting all. please bear with us about to join discussion about learning and development, gonna be a few tweets! #chat2lrn 16:10:10
weisblatt A2) The problem is that L&D can’t MAKE people contribute to success but they can create the capacity for success #chat2lrn 16:10:14
ZaraLynnKing  @iaboyeji WHAT???? the D stands for development. does that every stop?  #chat2lrn 16:10:18
pattishank RT @weisblatt: A1) Provide org with the tools to make their people contributors to business success> best answer so far #chat2lrn 16:10:20
ZaraLynnKing RT @pattishank: Im not sure most biz leaders know what they want L&D to do… HUGE problem for us. #chat2lrn 16:10:28
weisblatt A1) Remove friction. #chat2lrn 16:10:38
AndreaMay1 RT @lisaagoldstein: Q1) Understand challenges, be frugal, be efficient, do not become part of the problem. #chat2lrn <–YES!! 16:10:44
chat2lrn Please remember: We’re taking the perspective of the org. leader today. Take off those L&D hats.. !! #chat2lrn 16:10:46
AmberandGreene RT @weisblatt: A2) The problem is that L&D cant MAKE people contribute to success but they can create the capacity for success #chat2lrn 16:10:51
ej4video RT @ZaraLynnKing: RT @pattishank: Im not sure most biz leaders know what they want L&D to do… HUGE problem for us. #chat2lrn 16:10:55
olliegardener RT @chat2lrn: Please remember: Were taking the perspective of the org. leader today. Take off those L&D hats.. !! #chat2lrn 16:11:15
pattishank @weisblatt Very true.  #chat2lrn 16:11:21
AjayPangarkar @tomspiglanin no money if you can’t prove it. I prove what results will occur & money given but must deliver on promise #chat2lrn 16:11:21
AmberandGreene Sometimes with L&D there is too much focus on the L and not so much on the D, they two cannot exist without the other #chat2lrn 16:11:31
pattishank RT @chat2lrn: Please remember: Were taking the perspective of the org. leader today. Take off those L&D hats.. !! #chat2lrn 16:11:32
ZaraLynnKing Now with the stereotypes -as leader i want the L&D group to train ppl to do their job then get out of the way so they can do it #chat2lrn 16:12:13
pattishank What do we think L&D does really? #chat2lrn 16:12:26
chat2lrn Q2) As the org. leader, for what do you hold L&D accountable in your organisation?  #chat2lrn 16:12:27
tomspiglanin I hear, understand, and agree @AjayPangarkar the issue is fixed overall budget. It’s not offensive or defensive, just business. #chat2lrn 16:12:51
AjayPangarkar Management gives the answers to L&D on a platter and we refuse to recognize it #chat2lrn 16:12:52
tomspiglanin RT @chat2lrn: Q2) As the org. leader, for what do you hold L&D accountable in your organisation?  #chat2lrn 16:13:04
LisaAGoldstein Q1) Do not become a scheduling conflict. Can training somehow take 10 minutes instead of 2 hours? #chat2lrn 16:13:05
AndrewJacobsLD MT@pattishank I’m not sure most biz leaders know what they want L&D to do… HUGE problem for us. #chat2lrn <Think we’re still ‘Training’. 16:13:07
pattishank @ZaraLynnKing Yes, I think L&D trains people to do their jobs #chat2lrn 16:13:14
pattishank RT @chat2lrn: Q2) As the org. leader, for what do you hold L&D accountable in your organisation?  #chat2lrn 16:13:18
weisblatt A1) Leaders want levers to pull. Innefficiency, pull the 6sigma lever. Performance issues pull the L&D lever.  #chat2lrn 16:13:29
ZaraLynnKing this is a hard topic #chat2lrn 16:14:16
LisaAGoldstein Q2) Solve performance gaps. Teach to fish. Create more efficient workers and get them back to work as soon as possible. #chat2lrn 16:14:37
weisblatt A1) Leaders are trying to solve business problems. If their people don’t understand how to create value, they want us to fix it. #chat2lrn 16:14:38
pattishank A2) L&D->Training (Duh.) #chat2lrn 16:14:43
tomspiglanin A2) Expect L&D to manage resources well, leverage talent and assets, build scalable partnerships and solutions, innovate.  #chat2lrn 16:14:45
alc47 Q2. For helping each employee fulfil their potential in support of business priorities – bringing expert proposals to the party  #Chat2lrn 16:14:46
ZaraLynnKing RT @chat2lrn: Q2) As the org. leader, for what do you hold L&D accountable in your organization?  #chat2lrn 16:14:49
AjayPangarkar @AndrewJacobsLD they don’t need to know what we do…we need to know what they expect from us #chat2lrn 16:14:53
olliegardener q2) Equipping people to face the challenges ahead + creating an environment which will bring the best out of our people  #chat2lrn 16:15:27
weisblatt RT @ZaraLynnKing: RT @chat2lrn: Q2) As the org. leader, for what do you hold L&D accountable in your organization?  #chat2lrn 16:15:28
LisaAGoldstein Q2) Improve communication #chat2lrn 16:15:30
stellacollins RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:15:33
AndreaMay1 Q2)Know what I don’t think they s/b accountable for – butts in seats. Would like to see  measureable improvmnt in business results #chat2lrn 16:15:38
npmaven RT @stellacollins: RT @chat2lrn: Q1) As the org. leader, what role would you want L&D to play in business success?  #chat2lrn 16:15:59
tomspiglanin A2) Increasingly heard: I want people to learn what they need to know when they need to know it. Don’t take them off the job. #chat2lrn 16:16:03
AmberandGreene Q2 L&D leaders want L&D to give ppl the tools to make the business and themselves better #chat2lrn 16:16:13
ZaraLynnKing @iaboyeji it is a sad day then. #chat2lrn 16:16:15
npmaven RT @LisaAGoldstein: Q1) Do not become a scheduling conflict. Can training somehow take 10 minutes instead of 2 hours? #chat2lrn 16:16:25
tomspiglanin RT @LisaAGoldstein: Q2) Improve communication #chat2lrn 16:16:28
LisaAGoldstein Q2) Results #chat2lrn 16:16:32
AjayPangarkar A2) help internal clients meet performance expectations, cascade up to the ultimate biz objective, the mission…through people #chat2lrn 16:16:32
weisblatt A2) Successful implementation of process changes. #chat2lrn 16:16:40
alc47 RT @tomspiglanin: A2) Increasingly heard: learn what they need to know when they need to know it. Dont take them off the job. #Chat2lrn 16:16:49
olliegardener RT @LisaAGoldstein: Q2) Solve performance gaps. Teach to fish. <- ideally not take them out of work at all..  #chat2lrn 16:17:15
npmaven RT @tomspiglanin: A2) > heard: I want people to learn what they need to know when they need to know it. Dont take off job #chat2lrn 16:17:25
megbertapelle #chat2lrn hi all, sorry I’m late! Putting on leader hat now! 🙂 16:17:28
weisblatt RT @ZaraLynnKing: this is a hard topic> yes but this is a great topic #chat2lrn 16:17:28
pattishank A2) I don’t think we expect measurable results. We see L&D as purely expense. (Bad news.) #chat2lrn 16:17:43
LisaAGoldstein Q2) Improve performance to improve the bottom line #chat2lrn 16:17:45
alc47 Accountable – or assisting line with them?RT @weisblatt: A2) Successful implementation of process changes. #Chat2lrn 16:17:46
olliegardener +1  RT @LisaAGoldstein: Q2) Improve performance to improve the bottom line #chat2lrn 16:18:33
tomspiglanin I hear also, but “how” up to L&D when should be individual RT @LisaAGoldstein: Q2) Improve performance to improve the bottom line #chat2lrn 16:18:57
AndreaMay1 RT @pattishank: A2) I don’t think we expect measurable results. We see L&D as purely expense. (Bad news.) #chat2lrn <–So often true 😦 16:19:02
chat2lrn Q3) As the org. leader, when L&D asks you for resources, how do you evaluate the requests? #chat2lrn 16:19:07
stellacollins RT @zaralynnking: this is a hard topic  #chat2lrn 16:19:09
AndrewJacobsLD A2 If you view L&D as trng then it’s course provision. If L&D are strategic I’d want to see how it supports bottom line. #chat2lrn 16:19:10
weisblatt @alc47 There’s the problem. Business needs to change processes and remove human bottlenecks but L&D can’t account for the results. #chat2lrn 16:19:11
LisaAGoldstein Q2) Identify the root cause of performance gaps. Don’t use standard band-aids. Each problem needs a custom fix. #chat2lrn 16:19:17
stellacollins RT @pattishank: RT @chat2lrn: Q2) As the org. leader, for what do you hold L&D accountable in your organisation?  #chat2lrn 16:19:25
tomspiglanin RT @chat2lrn: Q3) As the org. leader, when L&D asks you for resources, how do you evaluate the requests? #chat2lrn 16:19:33
olliegardener Remember your hat!!! RT @chat2lrn: Q3) AS THE ORG. LEADER, when L&D asks you for resources, how do you evaluate the requests? #chat2lrn 16:19:56
AmberandGreene Q1) Get them to P-E-R-F-O-R-M>>> Put Expectations Right First, Observe Responsibilities & Maximise #chat2lrn 16:20:08
ZaraLynnKing Q2 – i hold L&D accountable for ensuring that the fastest solutions are received by my ppl to impact the bottom line #chat2lrn 16:20:27
megbertapelle RT @chat2lrn: Q3) As the org. leader, when L&D asks you for resources, how do you evaluate the requests? #chat2lrn 16:20:46
AmberandGreene @weisblatt   that is an interesting point. #chat2lrn 16:20:50
tomspiglanin A3) To evaluate L&D request for resources, how does it improve my bottom line?  #chat2lrn 16:20:50
pattishank We’re answering as we think we should be doing, not as how leaders really think. #chat2lrn 16:20:55
stellacollins RT @tomspiglanin: A2) Increasingly heard: people 2 learn what they need 2 know when they need 2 know. Don’t take them off the job. #chat2lrn 16:21:16
pattishank They barely think of us at all. THAT’s a problem. #chat2lrn 16:21:22
LisaAGoldstein Q3) Understand the justification #chat2lrn 16:21:25
AjayPangarkar @LisaAGoldstein Effective leaders not concerned w/ bottom line but more with performance expectations leading to profitability #chat2lrn 16:21:32
pattishank RT @chat2lrn: Q3) As the org. leader, when L&D asks you for resources, how do you evaluate the requests? #chat2lrn 16:21:49
alc47 Q3. Judge potential benefit against other requests. seek line mgrs opinions (only 14% supportive!!) – not good news for learning! #Chat2lrn 16:21:54
olliegardener q3) by previous results, link to key success factors/objectives of the business, quality of arguments – fluffy/properly researched #chat2lrn 16:21:57
tomspiglanin A3) In my nonprofit environment, this is typical “There are no more resources. What are you going to give up to make this happen?” #chat2lrn 16:22:18
megbertapelle Q3) is it going to impact bottom line by increasing sales/job performance/efficiency? What proof do they have that it will work? #chat2lrn 16:22:21
AndreaMay1 Q3) would eval if the added resources lead to improvement (staff, process, bottom line) or simply maintain status quo #chat2lrn 16:22:32
AjayPangarkar A3) does anyone recognize that leaders see L&D as leading nonfinancial measures they require more, not reactive financial results? #chat2lrn 16:22:49
ZaraLynnKing RT @megbertapelle: Q3)  What proof do they have that it will work? — How do we sell ourselves??? #chat2lrn 16:23:08
alc47 Q3. I have to decide if I have faith in L&D to make a difference if given scarce resources #Chat2lrn 16:23:09
LisaAGoldstein RT @megbertapelle: Q3) is it going to impact bottom line by increasing sales/job performance/efficiency?What proof do they have… #chat2lrn 16:23:32
ZaraLynnKing @AjayPangarkar can you expand on that? “nonfinancial measures they require more, not reactive financial results?” #chat2lrn 16:23:53
alc47 @AjayPangarkar Ajay – please join us in trying to live in role as a leader today – what would you be thinking? #Chat2lrn 16:24:07
pattishank RT @alc47: Q3. I have to decide if I have faith in L&D to make a difference if given scarce resources #chat2lrn 16:24:07
ZaraLynnKing RT @alc47: Q3. I have to decide if I have faith in L&D to make a difference if given scarce resources #chat2lrn 16:24:07
AmberandGreene q3 value, performance, profit,future success, current needs #chat2lrn 16:24:10
megbertapelle RT @ZaraLynnKing: RT @megbertapelle: Q3)  – How do we sell ourselves??? << How do you sell anything? I’m not a salesperson 😉 #chat2lrn 16:24:23
AndrewJacobsLD A3 What, why, how much, what value, when? #chat2lrn 16:24:41
tomspiglanin A3) Also: “Great program, building bridges to support perf. at time of need. How are you going to fit this within your budget?” #chat2lrn 16:24:49
ZaraLynnKing who is leading my L&D team? are they able to make it work? Do i trust them?  #chat2lrn 16:24:55
LisaAGoldstein Q3) If I knew how to master this-there is room for L&D to become a profit center. I know how to do it but don’t have the resources #chat2lrn 16:25:15
AjayPangarkar It’s simple, there’s a chasm between L&D b/c not having business/financial skills. #chat2lrn 16:25:22
megbertapelle RT @ZaraLynnKing: who is leading my L&D team? are they able to make it work? Do i trust them?  #chat2lrn 16:25:30
alc47 Q3. If L&D give mea value proposition, – am I prepared to champion their initiative ? #Chat2lrn 16:25:35
AjayPangarkar As I say, we live in their country, must speak their language #chat2lrn 16:25:58
AndreaMay1 RT @zaralynnking: who is leading my L&D team? are they able to make it work? Do i trust them? #chat2lrn <-Good points Zara! 16:26:01
ZaraLynnKing @megbertapelle exactly it a skill we lack. I’m designer i make things pretty how do i promo & sell ideas for corp devel not design #chat2lrn 16:26:17
LisaAGoldstein RT @alc47: Q3. If L&D give me a value proposition, – am I prepared to champion their initiative ? #chat2lrn 16:26:23
AndrewJacobsLD @ZaraLynnKing Is this why we look outside the org? #chat2lrn 16:27:20
megbertapelle @ZaraLynnKing 1 of the reasons I don’t want to be the mgr 😉  I want to think up the ideas and work on proving them & executing #chat2lrn 16:27:29
chat2lrn q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:27:30
tomspiglanin RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:27:51
AjayPangarkar RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:27:57
megbertapelle RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:28:14
olliegardener RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:28:18
weisblatt RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:28:26
AndreaMay1 RT @chat2lrn: q4) As the org.leader, in which circumstances would you approach L&D for help? #chat2lrn 16:28:36
AmberandGreene Q4 compliance #chat2lrn 16:28:39
AjayPangarkar @LisaAGoldstein formal business/financial education never look at L&D/HR as profit center…it is a cost center (accounting rules) #chat2lrn 16:28:50
megbertapelle Q4) hhmmm, don’t think I’ve ever approached them for help unless I have a regulatory compliance issue… #chat2lrn 16:29:06
tomspiglanin A4) I need L&D to be the catalyst for change. New direction means new systemic thinking, culture shift.  #chat2lrn 16:29:22
LisaAGoldstein Q4) Performance Support #chat2lrn 16:29:22
weisblatt A4) Leader – “I want to execute on my ideas but my people are just not getting it. Let’s call L&D.” #chat2lrn 16:29:33
pattishank A4) Courses, skilling #chat2lrn 16:29:44
alc47 Q4. I need L&D to help where people need new info and skills to achieve a business result – but can I rely on value add? #Chat2lrn 16:29:50
LisaAGoldstein @AjayPangarkar What if more money was brought in than spent? #chat2lrn 16:29:50
AjayPangarkar A4) new initiatives, change mgmt, innovation, immed. skills applications, performance improvement #chat2lrn 16:29:54
megbertapelle Q4) Or to get new-hires up to speed fast #chat2lrn 16:30:12
olliegardener Ahh.. lovely! RT @tomspiglanin: A4) I need L&D 2 b the catalyst 4 change. New direction means new systemic thinking, culture shift #chat2lrn 16:30:18
tomspiglanin Q4) I’ve identified critical skills we lack as an organization. I need existing staff to develop these critical skills. #chat2lrn 16:30:28
tomspiglanin RT @AjayPangarkar: A4) new initiatives, change mgmt, innovation, immed. skills applications, performance improvement #chat2lrn 16:30:48
pattishank RT @megbertapelle: Q4) Or to get new-hires up to speed fast #chat2lrn 16:30:56
AjayPangarkar @LisaAGoldstein typically they will treat it like a “non-profit” and reivnest for the benefit of employees. #chat2lrn 16:31:04
AndreaMay1 Q4) For any performance problem or challenge – but need to trust L&D wouldn’t immediately jump to trng as only solution #chat2lrn 16:31:15
olliegardener RT @AjayPangarkar: A4) new initiatives, change mgmt, innovation, immed. skills applications, performance improvement #chat2lrn 16:31:18
AndrewJacobsLD A4 When I know the problems I want solved. And maybe the solutions. #chat2lrn 16:31:22
ZaraLynnKing RT @alc47: I need L&D to help where people need new info and skills to achieve a business result – but can I rely on value add? #chat2lrn 16:31:28
weisblatt A4) We need to change our process in order to complete. The regulators want to know that everyone knows the new process. #chat2lrn 16:31:29
megbertapelle RT @olliegardener: Ahh.. lovely! RT @tomspiglanin: A4) need L&D 2 b catalyst 4 chng. New dirctn =new systemic thnkg, culture shift #chat2lrn 16:31:50
tomspiglanin Yes, @pattishank it does usually seem to come in the form of “We need a course…” but I push back more and more. #chat2lrn 16:31:59
AjayPangarkar @LisaAGoldstein not making this up, follow formal biz principles and accounting rules (US GAAP and IFRS)..speaking their language #chat2lrn 16:32:27
LisaAGoldstein @AjayPangarkar That could solve some challenges with budget requests? #chat2lrn 16:32:32
olliegardener Nailed it on the head there.. RT @AndreaMay1: Q4) Any perf problem, but need 2 trust L&D wouldnt jump to trng as only solution #chat2lrn 16:32:32
pattishank @tomspiglanin Are they listening? #chat2lrn 16:32:49
alc47 But will just serve me a course?RT @tomspiglanin: A4) need L&D 2 b catalyst 4 chng. New dirctn =new systemic thnkg, culture shift #Chat2lrn 16:33:17
LisaAGoldstein @AjayPangarkar I believe you and appreciate you sharing your collected wisdom. #chat2lrn 16:33:43
megbertapelle RT @weisblatt: A4) need to change our process in order to compete. The regulators want to know everyone knows the new process. #chat2lrn 16:33:43
weisblatt A4) “When I communicate about a new initiative people ignore me but L&D has that LMS thing to enforce the message.” #chat2lrn 16:33:51
megbertapelle RT @olliegardener: Nailed it … RT @AndreaMay1: Q4) Any perf problem, but need 2 trust L&D wouldnt jump to trng as only solution #chat2lrn 16:34:00
Dave_Ferguson Not to sound cynical, but some L&D folks would jump to training if you fastened them to an ore freighter. #chat2lrn 16:34:01
UldisPavuls @chat2lrn Q3) Purpose, impact, reputation. #chat2lrn 16:34:07
alc47 Most leaders do not see L&D as listeners RT @pattishank: @tomspiglanin Are they listening? #Chat2lrn 16:34:11
ZaraLynnKing as CEO i have a team and the team knows my business as well as i L&D is part of the team #chat2lrn 16:34:27
tomspiglanin @pattishank  Increasingly they listen. Working on new request for “course” and recommending workshop + online collab instead #chat2lrn 16:34:29
chat2lrn Q5) As the org.leader, what would make you consider L&D a strategically important function?  #chat2lrn 16:34:43
alc47 Agree – sadlyRT @Dave_Ferguson: cynical, but some L&D folks would jump to training if you fastened them to an ore freighter. #Chat2lrn 16:35:08
olliegardener RT @chat2lrn: Q5) As the org.leader, what would make you consider L&D a strategically important function?  #chat2lrn 16:35:14
megbertapelle RT @chat2lrn: Q5) As the org.leader, what would make you consider L&D a strategically important function?  #chat2lrn 16:35:17
tomspiglanin RT @chat2lrn: Q5) As the org.leader, what would make you consider L&D a strategically important function?  #chat2lrn 16:35:19
AndreaMay1 RT @dave_ferguson: Not to sound cynical, but some L&D folks would jump to training if you fastened them to an ore freighter. #chat2lrn <LOL 16:35:30
weisblatt RT @chat2lrn: Q5) As the org.leader, what would make you consider L&D a strategically important function?  #chat2lrn 16:35:32
Dave_Ferguson That opinion may not get me many leads, but those non-leads wouldn’t like working with me anyway.  😉  #chat2lrn 16:36:11
tmiket @megbertapelle Q5 L&D needs to help achieve results to be seen as a strategic partner #chat2lrn 16:36:21
tomspiglanin A5) I would consider you strategically important when you consistently bring me solutions to real problems, anticipate my needs. #chat2lrn 16:36:25
megbertapelle Q5) results, RESULTS. Are ppl performing better, getting to competence faster, more efficient — is L&D impacting my bottom line #chat2lrn 16:36:38
FionaQuigs #chat2lrn just watching today – good discussion by all 16:36:41
olliegardener q5) by them selling their initiatives in the light of strategic initiatives, thinking long-term and listening to business needs #chat2lrn 16:36:50
alc47 Q5. If I could consistently rely on them to take action that helps my business forward – bringing new ideas that add value #Chat2lrn 16:36:55
tomspiglanin A5) Also, listen to, read, understand, and believe all the strategic direction I’ve already put out there. Just do it. Thank you. #chat2lrn 16:37:07
urbie #chat2lrn lurking whilst multitasking .. the thing i’m picking up is that with dwinding resources, budgets fix = collaboration: asking help. 16:37:09
Dave_Ferguson L&D, like any function, is strategic if and only if it’s a cost-effective way to achieving org goals. Rosters & registrations, no. #chat2lrn 16:37:11
AjayPangarkar A5) YES! guess what, all perform. frameworks incl. “Learning” as one of the key perspectives (e.g Balanced Scorecard) #chat2lrn 16:37:18
tmiket @megbertapelle YES, results = respect #chat2lrn 16:37:23
weisblatt Q5) If I see business success as a function of people feeling ownership of the solution, then L&D is my strategic partner. #chat2lrn 16:37:26
megbertapelle RT @tomspiglanin: A5) …strategically important when you consistently bring me solutions to real problems, anticipate my needs. #chat2lrn 16:37:28
LisaAGoldstein RT @tomspiglanin: A5) would consider strategically important when consistently bring solutions to real problems, anticipate needs. #chat2lrn 16:37:30
tomspiglanin RT @tmiket: @megbertapelle YES, results = respect #chat2lrn 16:37:32
AndreaMay1 Q5)If L&D could be very stragtegic if allowed/encouraged to expand tool sets and methodology beyond just training. #chat2lrn 16:37:32
olliegardener RT @alc47: Q5. If I could consistently rely on them 2 take action helping my business forward – bringing new ideas that add value #chat2lrn 16:37:34
megbertapelle RT @alc47: Q5….consistently rely on them to take action that helps my business forward – bringing new ideas that add value #chat2lrn 16:38:01
weisblatt RT @tomspiglanin: A5) I would consider you strategically important when uconsistently bring me solutions 2real problems #chat2lrn 16:38:12
ZaraLynnKing my strategic partners look at the org and how they can make it better. not just how their depart gets play. take hit for the team #chat2lrn 16:38:15
megbertapelle RT @tmiket: @megbertapelle YES, results = respect #chat2lrn 16:38:23
AjayPangarkar A5) self promo: “The Trainer’s Balanced Scorecard” (Wiley) http://t.co/hS2hPPb0 #chat2lrn 🙂 16:38:27
tomspiglanin I would add “consistently” RT @tmiket @megbertapelle Q5 L&D needs to help achieve results to be seen as a strategic partner #chat2lrn 16:38:28
ZaraLynnKing RT @alc47: Q5. If I could consistently rely on them 2 take action helping my business forward – bringing new ideas that add value #chat2lrn 16:38:36
LisaAGoldstein RT @tmiket: @megbertapelle YES, results = respect #chat2lrn 16:38:41
megbertapelle RT @weisblatt: Q5) If I see biz success as function of ppl feeling ownership of the solution, then L&D is my strategic partner. #chat2lrn 16:38:45
olliegardener RT @tomspiglanin: A5) I would consider you strategically important when uconsistently bring me solutions 2real problems #chat2lrn 16:38:46
AndreaMay1 Q5) don’t know if L&D are naturally strategic thinkers though – if not they should be to stay relevant #chat2lrn Can outsource “trng” 16:39:08
tomspiglanin A5) Oh yeah. Stop using all that L&D jargon!  #chat2lrn 16:39:10
Dave_Ferguson L&D folks should make friends w/ salespeople, who are uber-focused on corp goals. Ditto leaders in operating depts. #chat2lrn 16:39:12
tmiket @tomspiglanin Yep…Consistently and efficiently #chat2lrn 16:39:36
olliegardener RT @weisblatt: Q5) If I see bus.success as a function of people feeling ownership of the solution, then L&D’s my strategic partner #chat2lrn 16:39:38
ZaraLynnKing RT @tomspiglanin: A5) Oh yeah. Stop using all that L&D jargon!  #chat2lrn 16:39:48
urbie @pattishank @megbertapelle #chat2lrn getting new hires up to speed fast(er): involve manager & pre/post work. adds value and gives practice 16:39:54
megbertapelle RT @tomspiglanin: A5) Oh yeah. Stop using all that L&D jargon! <<< LOL #chat2lrn 16:39:58
LisaAGoldstein HA! RT @tomspiglanin: A5) Oh yeah. Stop using all that L&D jargon!  #chat2lrn 16:39:58
megbertapelle RT @Dave_Ferguson: L&D folks shld make friends w/ salesppl, who are uber-focused on corp goals. Ditto leaders in operating depts. #chat2lrn 16:40:20
ZaraLynnKing L&D how will you make me or save me $$$?  #chat2lrn 16:40:25
megbertapelle RT @urbie: @pattishank @megbertapelle get new hires up to speed fast(er): involve mgr & pre/post work. adds value &gives practice #chat2lrn 16:41:00
Dave_Ferguson HR/legal/admin/finance & yes L&D = essentially support functions. May wish were not so. Better to bring VALUED support. #chat2lrn 16:41:08
weisblatt Q5) In my company L&D focuses only on what aligns with business objectives and so leaders value L&D as strategic #chat2lrn 16:41:09
ZaraLynnKing who are my L&D working with? front line, supervisors, managers, execs? who are they “training” for max effect #chat2lrn 16:41:25
ZaraLynnKing RT @weisblatt: Q5) In my company L&D focuses only on what aligns with business objectives and so leaders value L&D as strategic #chat2lrn 16:41:37
tomspiglanin Mostly, yes. My nonprofit world, it’s more abt skills to do more w/less RT @ZaraLynnKing L&D how will you make me or save me $$$? #chat2lrn 16:41:56
AndrewJacobsLD A5 If they’re a ‘provider’ then no. If they’re at the table id-ing issues/causes and analysing h2 take the org forward then yes. #chat2lrn 16:42:01
chat2lrn Q6) As the org.leader & when resources are scarce, what makes you prioritise L&D initiatives over other needs? #chat2lrn 16:42:06
LisaAGoldstein RT @weisblatt: Q5) In my company L&D focuses only on what aligns with business objectives and so leaders value L&D as strategic #chat2lrn 16:42:09
olliegardener RT @chat2lrn: Q6) As the org.leader & when resources are scarce, what makes you prioritise L&D initiatives over other needs? #chat2lrn 16:42:32
megbertapelle RT @chat2lrn: Q6) As the org.leader & when resources are scarce, what makes you prioritise L&D initiatives over other needs? #chat2lrn 16:42:40
AjayPangarkar @weisblatt Exactly Adam…excellent!  #chat2lrn 16:42:48
LisaAGoldstein Q6) Degree of impact #chat2lrn 16:42:58
pattishank RT @chat2lrn: Q6) As the org.leader & when resources are scarce, what makes you prioritise L&D initiatives over other needs? #chat2lrn 16:43:07
ZaraLynnKing @tomspiglanin i am with a regulator and completely get it.  #chat2lrn 16:43:26
alc47 Q6. When my leader team and I can see a value add that we believe in and is greater than other ideas on the table #Chat2lrn 16:43:36
Dave_Ferguson @tomspiglanin Yes. Nonprofits & govt orgs have service as a product, though easy to confuse activity w/ accomplishment. #chat2lrn 16:43:45
megbertapelle RT @LisaAGoldstein: Q6) Degree of impact #chat2lrn 16:43:51
AndreaMay1 Q6)good L&D can help you find efficiencies in process, etc and reduce costs #chat2lrn 16:43:55
niallgavinuk #chat2lrn Busy day, only just catching up on the convo now… Good stuff! 16:44:08
AjayPangarkar A6) the same priorities as mgmt’s list…focus on what they believe is important to reaching biz obj. #chat2lrn 16:44:12
pattishank A6) If the initiative is critical to business outcomes, according to leadership #chat2lrn 16:44:16
AndrewJacobsLD A6 Need to understand value of L&D.  If I only identify cost why should L&D be prioritised? #chat2lrn 16:44:40
tomspiglanin A6) “I’m agreeing to your request because you’ve shown it will improve my competitive edge, supports my strat. plan,…” #chat2lrn 16:44:40
alc47 Q6. I will not prioritise L&D unless I can carry my team with me to support their initiatives #Chat2lrn 16:44:49
olliegardener q6) How tightly aligned & likely the benefits of the L&D initiative is with the current urgent and important need.  #chat2lrn 16:45:15
megbertapelle Q6) if it will give me more results for the investment, or if it meets a regulatory req (=save us legal costs) #chat2lrn 16:45:25
pattishank q6) This merit is rarely according to what L&D tells me however #chat2lrn 16:45:32
AndrewJacobsLD @tomspiglanin Is that what org leaders say now, or what we’d like them to say? #chat2lrn 16:46:13
megbertapelle RT @alc47: Q6. When my leader team and I can see a value add that we believe in and is greater than other ideas on the table #chat2lrn 16:46:30
ZaraLynnKing i have L&D with me if they prove their value. if they reach outside their niche to feel the discomfort of change #chat2lrn 16:46:30
olliegardener RT @alc47: Q6. When my leader team and I can see a value add that we believe in and is greater than other ideas on the table #chat2lrn 16:47:34
ZaraLynnKing this is some intense thinking…it is very difficult #chat2lrn 16:48:27
megbertapelle @ZaraLynnKing hard to think like leadership (or anyone else really) – this is good practice 🙂 a reminder to do it more often! #chat2lrn 16:49:25
olliegardener agreed 🙂 RT @ZaraLynnKing: this is some intense thinking…it is very difficult #chat2lrn 16:49:37
ZaraLynnKing i want to keep the ppl i got to prevent the cost of retraining. but that lowers “training” need #chat2lrn 16:49:39
chat2lrn Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:49:59
megbertapelle RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:50:23
npmaven RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:50:25
megbertapelle Q7) I wish they would stop asking me for money #chat2lrn 16:50:38
tomspiglanin @ZaraLynnKing @megbertapelle That’s why I keep using quotes; reminds me it’s not me speaking, but includes what I should do… 🙂 #chat2lrn 16:50:46
pattishank RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:50:51
tomspiglanin RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:51:01
ZaraLynnKing Q7) STOP  TRAINING (for the sake of it) you are better then that.  #chat2lrn 16:51:03
tomspiglanin RT @megbertapelle: Q7) I wish they would stop asking me for money #chat2lrn 16:51:06
alc47 Q7. I would want them in my business, in my face suggesting things from their powerful skills – not running courses #Chat2lrn 16:51:13
AjayPangarkar A7) get them to learn fundamental business and financial skills so they can clealry communicate with mgmt. currently to myopic #chat2lrn 16:51:16
urbie @megbertapelle @weisblatt speaking of ownership & strategic partner’ing.. are you #chat2lrn’ing on your time or org’s? on the QT or in open? 16:51:39
AndreaMay1 RT @zaralynnking: i want to keep the ppl i got. but that lowers “training” need #chat2lrn <have to think about continually adding value 16:51:55
olliegardener RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:51:56
pattishank A7) Show me that you are worth the money I spend #chat2lrn 16:51:59
megbertapelle RT @tomspiglanin: @ZaraLynnKing @megbertapelle why I keep using quotes; … << excellent idea 🙂 #chat2lrn 16:52:24
tomspiglanin A7) Actually heard in my org: “Do we need a course? I see the future of corporate learning differently. What are you doing?” #chat2lrn 16:52:30
tomspiglanin But is even this enough? +RT @pattishank: A7) Show me that you are worth the money I spend #chat2lrn 16:52:55
AndrewJacobsLD RT @ZaraLynnKing Q7) STOP TRAINING (for the sake of it) you are better then that. #chat2lrn < this +infinity 16:52:57
ZaraLynnKing i would teach L&D how to take their skills and relate it to the business strategy.  in business speak not L&D speak #chat2lrn 16:53:06
alc47 I am learning  @weisblatt speaking of ownership & strategic partner’ing.. are you #chat2lrn’ing on your time or org’s? on the QT or in open? 16:53:08
AndreaMay1 Q7) make yourseleves relevant, not a roadblock people have to “get through” #chat2lrn 16:53:15
AjayPangarkar A7) stop talking to me about “training ROI” when you don’t know what you’re talking about #chat2lrn 16:53:34
urbie @megbertapelle @weisblatt #chat2lrn cool you have the support. I got mine too after some coaching-up. 16:53:40
olliegardener q7) I want them to surprise me more – positively! Having taken initiative & responsibility in a way that resulted in real value #chat2lrn 16:53:46
megbertapelle oops #chat2lrn @urbie @weisblatt @chat2lrn in open, on org’s time.  My boss is supportive (especially after going to ASTD ICE together) 16:53:50
LisaAGoldstein @tomspiglanin I agree with that. Other methods are faster than elearning. I’m a fan of performance support methods. #chat2lrn 16:54:07
pattishank RT @AndreaMay1 Q7) make yourseleves relevant, not a roadblock people have to “get through” #chat2lrn 16:54:08
tomspiglanin A7) Also heard: “Can you help my people bridge this performance gap without taking them off the job?” #chat2lrn 16:54:14
ZaraLynnKing @AndreaMay1 we start and initiative L&D become a traffic circle…lol #chat2lrn 16:54:22
AndrewJacobsLD RT @AjayPangarkar: A7) stop talking to me about “training ROI” when you don’t know what you’re talking about #chat2lrn 16:54:25
pattishank RT @AjayPangarkar A7) stop talking to me about “training ROI” when you don’t know what you’re talking about #chat2lrn 16:54:35
LisaAGoldstein PSS @tomspiglanin A7) Also heard: “Can you help my people bridge this performance gap without taking them off the job?” #chat2lrn  #chat2lrn 16:55:02
megbertapelle RT @olliegardener: q7) surprise me more – positively! Having taken initiative & responsibility that resulted in real value #chat2lrn 16:55:06
AndreaMay1 @zaralynnking So true!! #chat2lrn 16:55:27
pattishank @tomspiglanin No it’s not. We need them to expect MORE. #chat2lrn 16:55:31
pattishank @LisaAGoldstein Awesome! #chat2lrn 16:55:47
tomspiglanin @LisaAGoldstein Every new “training solution” should today include a SoMe bridge for ongoing performance support. IMO. #chat2lrn 16:55:50
megbertapelle RT @AndreaMay1: Q7) make yourseleves relevant, not a roadblock people have to “get through” #chat2lrn 16:55:57
ZaraLynnKing “you know we really still call you the training department”  #chat2lrn 16:56:13
weisblatt RT @chat2lrn: Q7) As the org. leader, if you could change one thing about the L&D function, what would it be? Why? #chat2lrn 16:56:25
chat2lrn QWrap) Chatting is great…but action is better. “What can you do to change your L&D to better respond to leader’s needs?  #chat2lrn 16:56:27
AjayPangarkar A7) stop acting as the spoiled child and start acting as a responsible business unit #chat2lrn 16:56:40
megbertapelle RT @tomspiglanin: A7) Also heard: “Can you help my people bridge this performance gap without taking them off the job?” #chat2lrn 16:56:47
LisaAGoldstein @tomspiglanin You should go to the Performance Support conference next year! #chat2lrn 16:56:49
LnDDave Damn. Sorry to miss #Chat2lrn today. I hope everyone is doing well! 16:56:50
weisblatt A7) Stop doing anything that takes the learners time without providing value. #chat2lrn 16:57:25
alc47 Wrap Make sure that everything I do is linked to moving the business forward #Chat2lrn 16:57:31
megbertapelle @LnDDave we missed you Dave, it’s a good one today 🙂 #chat2lrn 16:57:51
ZaraLynnKing I am glad we are not all in denial and realize that we have so much work to do to improve how we are seen. It got brain stretching #chat2lrn 16:57:53
megbertapelle RT @weisblatt: A7) Stop doing anything that takes the learners time without providing value. #chat2lrn 16:57:59
LisaAGoldstein RT @weisblatt: A7) Stop doing anything that takes the learners time without providing value. #chat2lrn 16:58:05
olliegardener RT @chat2lrn QWrap) Chatting is great, but action is better. What can u do 2 change ur L&D 2 better respond 2 leader’s needs? #chat2lrn 16:58:25
ZaraLynnKing Have a wonderful day my friends.  #chat2lrn 16:58:26
AjayPangarkar Qwrap) get my hands on the performance frameworks and discover how my initiatives align with my internal clients objectives #chat2lrn 16:58:33
AndreaMay1 Qwrap) Expand thinking and offerings beyond training!! #chat2lrn 16:58:43
alc47 @LnDDave Hi Dave – great session of role-playing being the leader of the business – interesting views! #Chat2lrn 16:58:54
megbertapelle Qwrap) start thinking from the biz. leader’s perspective more often.  #chat2lrn 16:59:00
tomspiglanin @AndrewJacobsLD @LisaAGoldstein I’m encountering hesitation from the people in need of support, surprisingly. Let’s talk more… #chat2lrn 16:59:12
weisblatt RT chat2lrn QWrap) Chatting is greatbut action is better. What can you do to change your L&D to better respond to leader’s needs? #chat2lrn 16:59:17
AndreaMay1 Thanks for another great chat! Have a great week everyone. #chat2lrn 16:59:28
AndrewJacobsLD A Wrap Start changing org perceptions by revising org expectations. Can only do that by ‘doing it’. #chat2lrn 16:59:35
weisblatt RT @alc47: @LnDDave Hi Dave – great session of role-playing being the leader of the business – interesting views!>agree #chat2lrn 16:59:38
alc47 Helps build a solutionRT @megbertapelle: Qwrap) start thinking from the biz. leaders perspective more often.  #Chat2lrn 16:59:42
olliegardener RT @megbertapelle: Qwrap) start thinking from the biz. leaders perspective more often.  #chat2lrn 16:59:53
pattishank QWrap) Train them to expect business outcome from L&D #chat2lrn 17:00:12
weisblatt Wrap) Ask: Imagine how successful people would be if they understood x #chat2lrn 17:00:20
tmiket RT @olliegardener: RT @megbertapelle: Qwrap) start thinking from the biz. leaders perspective more often.  #chat2lrn 17:00:21
megbertapelle RT @ZaraLynnKing: glad we r not all in denial & realize we have so much work 2do 2improve how we r seen. It got brain stretching #chat2lrn 17:00:42
weisblatt RT @AndreaMay1: Thanks for another great chat! Have a great week everyone. #chat2lrn 17:00:46
megbertapelle RT @weisblatt: Wrap) Ask: Imagine how successful people would be if they understood x #chat2lrn 17:00:52
chat2lrn We are at an end, but don’t fret. Let’s continue the conversation online: http://t.co/KV4aL9My #chat2lrn 17:01:04
chat2lrn #chat2lrn is reflecting on the year that has been in two weeks time. A blog or article to get the cogs moving coming soon… 17:01:27
megbertapelle RT @chat2lrn: We are at an end, but don’t fret. Let’s continue the conversation online: http://t.co/UzuNmtT5 #chat2lrn 17:01:32
AndrewJacobsLD @pattishank Train them?  Or help them learn to expect a business outcome? #chat2lrn 17:01:38
weisblatt RT @chat2lrn: We are at an end, but don’t fret. Let’s continue the conversation online: http://t.co/RXAs4nzV #chat2lrn 17:01:44
tomspiglanin RT @chat2lrn: #chat2lrn is reflecting on the year that has been in two weeks time. A blog or article to get the cogs moving coming soon… 17:02:02
chat2lrn Thanks for joining #chat2lrn today! A transcript will be posted on the blog at http://t.co/SxIyykqb. #chat2lrn 17:02:04
weisblatt Glad I could join today even if I had to duck out a lot,. #chat2lrn 17:02:10
megbertapelle RT @chat2lrn: #chat2lrn is reflecting on the year that has been in two weeks time. A blog or article to get the cogs moving coming soon… 17:02:25
megbertapelle @weisblatt we are too! thanks Adam 🙂 #chat2lrn 17:02:48
megbertapelle RT @chat2lrn: Thanks for joining #chat2lrn today! A transcript will be posted on the blog at http://t.co/Kwjhdq0B. #chat2lrn 17:02:59
alc47 Thanks everyone – looking forward to reflecting on a momentous year next time around #Chat2lrn 17:03:00
chat2lrn Should u blog on this topic or in response 2 #chat2lrn – we want 2 know!! http://t.co/KV4aL9My 17:03:06
olliegardener RT @alc47: Thanks everyone – looking forward to reflecting on a momentous year next time around #chat2lrn 17:03:40
megbertapelle Thanks all for a great discussion today! 🙂 So thankful for my tweeps! #chat2lrn 17:03:40
megbertapelle RT @chat2lrn: Should u blog on this topic or in response 2 #chat2lrn – we want 2 know!! http://t.co/UzuNmtT5 #chat2lrn 17:03:45
tomspiglanin Bye, all. Have a great day and/or evening, wherever you may be.  #chat2lrn 17:04:28
AjayPangarkar Thank you all..check out my http://t.co/LNCSxBaV & “The Trainer’s Balanced Scorecard” http://t.co/XfHbupra addressing this topic #chat2lrn 17:06:09
PaFitzpatrick Missed #chat2lrn today, looked interesting discussion. Traveling back to the UK after a very interesting week with @learnWavicle 17:06:29
pmtrainer Who is @megbertapelle ? Find out more about one of the masterminds and a driving force behind @chat2lrn #chat2lrn http://t.co/FnbWxQQQ 20:20:43
MichelleLBaker Handy #infographic: What type of learner are you?  http://t.co/JyaKIGfj  #lrnchat #chat2lrn 20:33:03
AndreaMay1 New blog post via @DasheThomson “User Experience Design – What it Is/What is Isn’t” http://t.co/PfBJOJKR #chat2lrn #astd #lrnchat 21:34:45
MichelleLBaker Bummed that my schedule kept me away from #chat2lrn today…looks like it was a great discussion! 23:53:44
JudithELS RT @MichelleLBaker: Bummed that my schedule kept me away from #chat2lrn today…looks like it was a great discussion! <Ditto! 23:57:50

 

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